Managed IT Support 

At Columbia River IT, we offer two straightforward Managed Service Plans to meet your unique needs:

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1. Dedicated Support Plan

This plan provides comprehensive, hands-on support directly from our team. We become your trusted IT department, managing everything from daily operations to complex challenges, ensuring that your systems run smoothly and securely.

2. Hybrid Support Plan

Designed for businesses with an in-house IT manager, this plan offers supplemental support to back up your internal team. We work alongside your IT manager, providing expert assistance when needed, and stepping in to handle specialized tasks or complex issues.

 

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Both of our Managed Service Plans include everything you need to stay productive and protected:

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• Office 365 backup – Secure backup for your Office 365 data to prevent loss.

• Server backups with offsites – Reliable server backups to safeguard your critical business data.

• M365 Business Premium – Full suite of Microsoft 365 tools for enhanced productivity and security.

• Managed 24/7 SOC – Continuous monitoring and protection from our Security Operations Center.

• Antivirus – Advanced antivirus solutions to protect your devices from threats.

• Workstation builds – Custom-built workstations optimized for your business needs.

• Onsite service – In-person support to resolve any issues directly on-site.

• Discounted Project Rates

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Designed for flexibility and reliability, both plans offer the peace of mind that comes with knowing we’re always here to support you.

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